Dear customers,

As a responsible employer and public leisure venue, we have always strived to be second to none in the cleanliness of our centre.

Since our local council started carrying out random inspections, we were the first soft play centre to be awarded the maximum 5🌟hygiene certificate, something we have been awarded every year since.

With the current climate, we thought we should let you know about the additional measures we are making to our standard cleaning procedures.

 We believe we are only the third soft play centre in the country to introduce weekly ‘fogging’ of our whole centre. The fogging process involves spraying a fine mist into the atmosphere that settles on all surfaces and kills most organisms immediately. When dry, it evaporates so it is completely harmless after a few hours.
(This is an expensive, time consuming process and we may have to change our opening days should we be able to organise this to be done twice per week.)

 Our ball ponds will continue to additionally be cleaned with our own ball cleaning machine.

 Our staff are carrying out additional cleaning to all ‘touch points’. These include entrance and exit points, toilet doors, taps, hand rails etc.

 We have anti bacterial hand sanitiser and we are requesting all customers to use it as they arrive. We also have anti bacterial hand sanitiser at the cafe. Sadly, we did have more but these have been stolen!

 For our parties we will be calling children off playframes slightly earlier than normal so that they can wash their hands before eating.

 Our staff already have several procedures for cleaning hands, and overall hygiene and cleanliness, but these protocols have been reinforced.

THE SAFETY AND WELL-BEING OF ALL OUR CUSTOMERS AND STAFF REMAIN OUR PRIORITY. WE WILL CONTINUE TO MONITOR THE SITUATION AND KEEP YOU ALL INFORMED.

13 March 2020

Today we have had abit of a re-arrange to allow extra spacing between our tables!

Along with other measures we have in place.

✔️ All adults and children MUST use the hand sanitiser before entry. (Guests with allergy’s May go straight to sink to wash hands with soap and water)

✔️We are carrying out weekly fogging of play frame and party rooms

✔️Staff to carry out additional cleaning of all touch points regularly throughout the day I.e hand rails, door handles, taps, counters etc

✔️Ball pond to go through ball cleaning machine double the amount as usual.

✔️ Hand sanitisers available at all times

✔️ Parties to be called 5 mins early, before going to party rooms, to wash hands with soap and water before their party food.

We will keep you up to date with any future information!

Stay safe everybody 🙂