Kids World Bedford Ltd, trading as “Kids World” whose registered address is: 9 Kingsway, Bedford MK42 9BJ.
At Kids World, we are committed to maintaining the trust and confidence of all our customers.
We do not sell or otherwise distribute the personal data of customers, visitors to our website or our mailing list.
This Privacy Notice provides details of when and why we collect your personal information; how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
Collection and Use of Personal Information
Personal information means any information that may be used to identify you, such as, your name, title, phone number, email address, or postal address.
In general, you can browse our website without giving us any personal information. We use Google Analytics to analyse traffic to our website to understand visitors’ needs and to help ensure that the site provides relevant and useful information.
We collect only anonymous, aggregate statistics. For example, we do not tie a specific visit to a specific IP address. However, there are additional activities on our site that require you to be registered. For example, to receive our newsletter. As part of the registration process, we collect personal information to enable us to send you our newsletter and marketing emails relating to forthcoming events and exclusive offers. We may also contact you to check that our records are correct.
Links to Other Websites
For people who have signed up to receive our marketing newsletters and emails we collect and store your name and email address.
Client Data for Kids World Wi-Fi
We provide free wifi access at Kids World, it is optional to use. To activate it, you will need to enter some personal details.
We will ask all new customers for their consent to receive marketing emails, newsletters, offers, events and information on Kids World.
We will hold cctv footage recorded while visiting our centre for general health & safety and for child safeguarding purposes. This information is held on a secure hard drive and is deleted every 30 days. This will only be released to and by the request of the police and/or our insurer’s in case of a incident.
We will hold personal data in the form of CVs and job applications. This data is only used for the purposes of staff recruitment. Also to provide assurance of our competence to deliver services to current and prospective customers. This information is held on a secure server. If we don’t contact you, your information will be destroyed within 13 months.
Access to Your Personal Information
You are entitled to access any of the personal information we hold on you. To access, update or remove any of this information, simply email your request to firstname.lastname@example.org
Updating Your Personal Information and Unsubscribing
You can unsubscribe to general mailings at anytime by clicking the unsubscribe link at the bottom of any of our marketing emails or by emailing email@example.com
If you have any questions or concerns about our collection, use or disclosure of your personal information, please email firstname.lastname@example.org
If you want us to remove any personal data we hold about you, please email email@example.com. We will process this request within one month. Data will be removed in line with the requirements of the GDPR.
How long will we keep your data for?
If we don’t receive any interaction from you in 13 months we will delete your data.
Updates to this notice
We may change this Privacy Notice from time to time, the latest version of the notice will always be published on our website so please check back occasionally.
Cookies, Analytics and Traffic Data
Our cookies may be session cookies (temporary cookies that identify and track users within our website, which are deleted when you close your browser) or persistent cookies (cookies which enable our website, to “remember” who you are and to remember your preferences within our websites, and which will stay on your computer or device after you close your browser or leave your session in the application or service).
We use the following different types of cookies:
Strictly necessary cookies – These are cookies which are needed for our website to function properly, for example, these cookies allow you to access secure areas of our website i.e. booking a party.
Performance cookies and analytics technologies – These cookies collect information about how visitors and users use our websites, for instance which functionality visitors use most often, and if they get error messages from areas of the websites. These cookies don’t collect information that identifies a visitor or user. All information these cookies collect is aggregated and therefore anonymous. We only use these cookies to improve how our website works.
Functionality cookies – These cookies allow our websites to remember choices you make (such as your language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
To find out more, see “How Google uses data when you use our partners’ sites or apps”, (located at www.google.com/policies/privacy/partners/ or any other URL Google may provide from time to time).
To opt out of being tracked by Google Analytics across all websites visit: http://tools.google.com/dlpage/gaoptout
We use AdWords to drive customers to our website. Through this link there is conversion tracking. This provides basic information to us about how effective the ad is and what a user searched for the advert to appear.
Updates to this notice
We may change this Privacy Notice from time to time. The latest version of the notice will always be published on our website so please check back occasionally.